Returns & Exchanges
We want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn Rabbit Hole Hay apparel. Our goal is to ensure you find the perfect fit and quality for your wardrobe with zero stress.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are still attached and the garments are in their original condition.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it securely to the outside of your return parcel.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing